VIROO Studio - Controllers aren't shown after launching an app in the VIROO Players

Issue:
The HMD controllers are not visible, nor we aren't able interact with anything at runtime. 
This happens after the application is launched in VIROO Single Player or VIROO Room Player.

Additional information:
Viroo version: 2.6
Unity version: 2022.3.9f1, 2022.3.40f1 and 2022.3.50f1

Solution:
Before publishing your app on VirooStudio you need to ensure that the interaction profiles for the controllers and hand of the HMD type you are gonna use have been added.
Our VirooStudio template by default includes all interaction profiles that OpenXR has available: HTC, Meta, Pico,...

Go to Edit/ Project Settings/ XR Plug-in Management/ OpenXR and just check that you have added them into the list.


Also for HTC users, make sure to disable Hand Interaction Poses check inside OpenXR Feature Groups.


Please visit our VirooStudio FAQ&Troubleshooting page for more info: VirtualDesk Support - VIROO Knowledge Base - VIROO STUDIO