1. Connect your headset to a computer with Vive Business Streaming installed through a USB-C cable with data transfer capabilities.
Once connected, the headset will ask what type of connection you would like to run between the headset and the PC. Please select: File transfer.
2. Go to the VIVE Business Streaming app settings
3. Go to the About tab
4. Then click on Install. A window should pop up with all the steps required to install the update on the headset:
5. Click on install and the update will be installed in your headset.
NOTE: If you receive this error message, it is possible that the USB-C cable you are using does not have data transfer capabilities. Please change it and try again.